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Privacy Policy

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Updated - August 2023

 

Privacy Policy

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Life after Cancer are committed to protecting and respecting your privacy. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

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We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. 

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You can see the date of the latest update at the top of the page. Changes to this Privacy Policy are effective when they are posted on this page.

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Interpretation and Definitions

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Interpretation: 
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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Definitions:

For the purposes of this Privacy Policy:

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  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Life after Cancer CIC

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a Website, containing the details of Your browsing history on that Website among its many uses.

  • Country refers to the United Kingdom.

  • Device means any device that can access the Service such as a computer, a mobile device or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to www.life-aftercancer.co.uk

  • You  (referred to as either "You" or "Your" in this Agreement) means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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Collecting and Using Your Personal Data

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What personal information do We collect?

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While using Our Service, We may collect and process information through this Website. Personally identifiable information may include, but is not limited to:

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  • First name and last name.

  • Email address.

  • Phone number.

  • Address.

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When We collect sensitive personal information about Your personal circumstances, We only ask You for it when there is a clear reason for doing so. For example, if You’re joining one of Our coaching programmes and We are tailoring the programme to facilitate Your needs.

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When and where do We collect Your personal information?

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The personal information We collect is provided to Us with consent directly by You for one of the following reasons: 

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  • When You sign up to join Our mailing list.

  • When You contact Us.

  • You register for an event, workshop or coaching session.

  • You make a donation.

  • You request to join Our WhatsApp group. 

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We may combine and share Your personal information with other information We collect from trusted third parties (such as Eventbrite or Raisley fundraising portal).

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Information We automatically collect

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Usage Data is collected automatically when using the Service. We use cookies on Our Website and We will ask You to consent to the use of cookies when You first visit Our Website.

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The usage data may include technical pieces of information including Your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and Website navigation paths, as well as information about the timing, frequency and pattern of Your service use. The source of the usage data is a trusted third party, Wix. This usage data may be processed for the purposes of analysing the use of the Website and Services.

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Tracking Technologies and Cookies

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We use Cookies and Tracking Technologies to track activity on Our Service and store certain information:

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  • Cookies - A cookie is a small file placed containing an identifier(s) (strings of letters and numbers) that is sent by a web server to a web browser and is stored by the browser.

  • Tracking Technologies - such as beacons, tags, and scripts may be used to collect and track information.

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This Site uses Google Analytics and Wix analytics to help Us understand how You use the site and ways that We can improve Your experience. These cookies and tracking technologies may track things such as how long You spend on the site and the pages that You visit so we can continue to produce engaging content.

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For more information about Cookies We use and Your choices regarding cookies, please visit Our Cookie Policy.

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Why do We collect Your personal information?

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  • To provide You with the services or information You have requested.

  • To process donation(s) We may receive from You.

  • To invite You to participate in surveys.

  • For administration purposes i.e We may contact You about an event You register for.

  • For internal record keeping, such as the management of feedback or complaints.

  • For funding metrics and justifications.

  • We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Service, products, services, marketing and Your experience.

 

How do We use Your personal information?

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Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information may include:

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  • To provide You with news, direct marketing and communications about Our events and services if You have consented to receive this information.

  • Process a donation that You have made via Our third-party secure donation portal.

  • Send out questionnaires to seek Your views or comments on the services We provide.

  • Notify You of changes to Our events or services.

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Who do We share Your information with?

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We will not sell or rent personal information submitted to Life after cancer to any third parties, but We may sometimes share Your information with Our trusted service providers, such as Wix, Eventbrite and Raisely who are authorised to act on Our behalf. 

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Donations are processed through Our third-party payment processor (Raisely), which specialises in the secure online capture and processing of credit/debit card transactions.

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We will not release Your information to third parties to be used for their own direct marketing purposes, unless You have consented to do so. 

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How long do We store Your data for?

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Personal data that We process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

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Security of Your personal data?

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The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee absolute security.

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When You give Us personal information, it may be stored and processed outside of the UK by an approved third party service provider. We take steps to ensure that Your information is treated securely.

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Links to Other Websites

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This Privacy Statement applies only to Our Website and We encourage You to read the privacy statements on the other websites You visit. 

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Our service and marketing communications may include embedded content or links to other websites run by other organisations not operated by Us (e.g. videos, images, articles, etc.). If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

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Your data protection rights

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Under data protection law, You have rights including:

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  • Your right of access - You have the right to ask Us for copies of Your personal information. 

  • Your right to rectification - You have the right to ask Us to rectify personal information You think is inaccurate. You also have the right to ask Us to complete information You think is incomplete. 

  • Your right to erasure - You have the right to ask Us to erase Your personal information in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask Us to restrict the processing of Your personal information in certain circumstances. 

  • Your right to object to processing - You have the right to object to the processing of Your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that We transfer the personal information You gave Us to another organisation, or to You, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

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Please contact us at hello@life-aftercancer.co.uk and/or 07772 257 465 if you wish to make a request.
 

Company contact details

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If you have any questions about the Life after Cancer Privacy Policy, you can contact us:

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How to make a complaint

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If you have any concerns about our use of your personal information, you can make a complaint to us at Life after Cancer, please email hello@life-aftercancer.co.uk

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You can also complain to the ICO if you are unhappy with how we have used your data.

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The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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